Fairfield by Marriott Kuala Besut

Staying here was amazing. Although check-in was officially from 3 PM, we arrived much earlier in the morning. The staff immediately checked if any rooms were available, and they let us check in right away so we didn’t have to wait in the lobby. On top of that, they upgraded us to more luxurious rooms for the same price. The hotel is newly opened, so we felt like we were the first to use everything. The cleanliness was top-notch, with fresh towels provided every day. The restaurant staff was wonderful, and the chef personally came to ask if everything tasted good. Breakfast was on point. The staff is incredible, and I especially want to thank Bani (Bugs Bunny😜) for his outstanding help from the moment we arrived until we left. Bani helped us arrange snorkeling trips and stayed in contact with us throughout our journey to ensure we arrived safely and to check where we wanted to go next. He even took us to the bus terminal when we left. And , I want to express my gratitude to Nan Abdel Manen for his kindness, helpfulness, and delicious surprise desserts in our hotel room and Mr. Naz en the chef from the restaurant. What made this experience even more special is that we felt like we gained new friends during our stay. The warmth and hospitality of the staff made us feel so welcome. You don’t need to stay on the island; you can easily take boats to the Perhentian Islands from here. In one word: amazing. If I come back, I’ll return here without even booking in advance.

We arrive late night and checked in after running away from another disaster hotel. We were tired and exhausted but as soon as we stepped into the hotel we met Bani at the Front Desk, smiling and welcoming us in the best way possible, giving us the key of a beautiful and clean room. The staff is amazing and always do their best to satisfy your needs! Fully recommended ❤️

Staff were amazing. They went out of their way to help us with anything and everything. I was very sick with the flu, and the lengths they went to to make me more comfortable were beyond servicable. Will definitely come back given the opportunity

The staff was very friendly and hats off to the room service for the warm welcome during our honeymoon. The place was super clean

The room cleanliness and the friendly staff.